*video opens with skin website* off to a great start
Sorry to tell you this Baseball, but you're late to the train. This train left 2-3 years ago. Valve have no intent to fix any of their games without profit being involved. It's been that way forever and will stay that way.
Ik it sounds negative but it's the truth (There was a petition done over a year ago to fix one of the most well known bugs in the game and they still haven't fixed it. There were over 1 million signings)
You also have to remember that they are one of the biggest companies on earth and have one of the smallest development teams ever for a Triple A company (Less than 360 people). They have also stated that Steam is their main focus and will be for the next few years due to Steam VR.
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